Executive member of the Saudi Quality Council, presenter of workshops in the service excellence system for government agencies, Assessor in Sheikh Khalifa Government Excellence Award- Dubai in the United Arab Emirates , certified administrator by the American Harrington Institute in the application of Six Sigma and Excellence Management, member of the American Society for Quality (ASQ) and a certified trainer for trainers from the Academy London for Management Studies, United Kingdom. His current research interest is the use of artificial intelligence tools in raising the quality of services. In his PhD, he is in maintaining the application of important elements of total quality and designing software that can help companies achieve excellence and maintain a competitive advantage